Cancellation Policy

For our In-Person Training Workshops: (Transforming the Heart, Relating From the Heart, Coaching the Heart and Living from the Heart) the following cancellation policy applies:

  • If you cancel more than three weeks (21 days) prior to the event, the cancellation fee is $50.

  • If you cancel within three weeks of the start date of the event, the fee is $100.

  • Or, you may keep your registration but switch it to a different core workshop listed on our training calendar at another date. The fee to switch workshops is $35. You can do this a maximum of one time.

For our Online Training (e.g. Module 1 and Module 2):

  • If you cancel prior to the start date the cancel fee is $100.

A request to withdraw from our online training after the start date will be handled as follows:

We will have a conversation with you to determine the circumstances around your desire to withdraw and how best to respond.  Due to the long-term commitment withdrawing from Online Training will have a significant impact upon others, including the participants and the trainers.  During this conversation we will listen and help you to determine the best solution, including a transfer of registration fees to in-person workshop(s) or a partial refund.  If a refund is agreed upon it will occur as follows:

  • 75% of your registration fee will be refunded if you withdraw after attending the first class (before the start of the second class)

  • 50% of your registration fee will be refunded if you withdraw prior to the start of the 2nd workshop

  • Withdraws after the start of the 2nd workshop are eligible for transfer to in-person workshops.

Upon cancellation, the balance of your registration will be refunded to you after you send back to us any unused course manuals. We are not able to make exceptions for illnesses or emergencies.

How Come?
These courses require significant pre-work on the part of our staff, and we limit our courses to 16 to 20 participants. When you cancel close to the event date we have to cover the expenses we've already incurred, plus we may not be able to resell the seat. 

How to Cancel

Please contact us by email at or by phone at 530-710-4005 if you need to cancel.